Back office

financial.service.plus GmbH runs your back office in a trustee relationship. Our professional processing gives you the ability to focus on your core tasks. The support provided by our competent team and the sophisticated IT infrastructure create the platform that allows you to grow successfully.

Our services:

  • IT hardware and software resource availability

  • Highly secure data center

  • Redundant power and air-conditioning

  • Multi-tier security concept

  • Maintain individual debtor accounts

  • Receivable purchasing based on contractually defined criteria

  • Monitor incoming payments

  • Implement commercial dunning

  • Prepare notices based on customized layout criteria from the contractual partner using our module "fsp.data" (e.g. cover letter, information on direct payments, limit change letter, balance confirmations)

  • Automated sending via printing contractor

fsp.risk is an analysis system developed for financial service providers with the objective of minimizing losses that can result from purchasing fictitious invoices. This is accomplished by auditing every invoice submitted for purchase against various debtor, creditor, business relationship, and invoice-related aspects and metrics and by proposing any identified variances for a visual and/or plausibility check. The proposal decision is initially made based on statistically determined limits that are dynamically adjusted as the database grows.

  • Visual inspection

  • Telephone-based plausibility check

  • Balance confirmation

  • Creation and automated sending of the payment reminder

  • Process payment reminder returns

  • Information concerning variances

  • Customized limit management via customer portal

  • Address verification for debtors

  • Verification of insurance limits

  • Automated sending of limit change letters

  • Information when your customers' credit ratings change

  • Fulfillment of the credit insurer's obligations

    • Transfer to the commercial credit insurance when reporting deadlines are reached

    • Negotiate installment payment arrangements

    • Secondary receivables management via collection agency

  • Report premium-relevant performance metrics (turnover / balance reporting)

  • Audit and check premium statements

  • Process and monitor loss events

  • Manage credit insurance policies

  • Implement contract-relevant components along with amendments

  • Monitor and comply with contractually specified deadlines

  • Advise and recommend contractual content

  • Contract drafting

  • Audit-proof archiving of contract documents